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    Speaking of IMPACT is a magazine devoted solely to excellence in all aspects of planning and delivering the very purpose of most meetings...the content. This is one of the most valuable resources for professionals in the meeting industry who are committed to providing events and programs with significant and lasting bottom-line value.

    This blog gives you, the reader, an opportunity to share your experiences, and opinions related to these articles as well as to ask additional questions of the author. In many cases the author has contributed additional information or a video message to go along with the article.

    Speaking of IMPACT is a publication produced by the Canadian Association of Professional Speakers. CAPS is your best source for finding the right speakers for your next event or meeting.

    Coaching High Performers – It’s a question of trust

    September 6th, 2008

    By Peri Shawn

     "They’re driving me nuts!" These were his exact words.

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    GoGreen – Not just a catch phrase but an industry imperative

    September 6th, 2008

    By David Gouthro

    This article is excerpted from a recent interview which David Gouthro, CSP, conducted with two CAPS colleagues, Cheryl Cran, CSP, and Stephen Hammond, CSP.

    David   When I look at the fairly recent buzz about the greening of the meeting industry, I would like to start with one question…why now? Why should meeting planners and speakers even be concerned about being green when it comes to holding their meetings and conferences?

    Cheryl   What I’m noticing in the engagements I’m getting now is that many clients are requesting “no handouts” because they’re having what they would call a “green conference.” They’re encouraging their attendees to not use plastic water bottles, to bring a re-useable water container, or to use a glass from the hotel to take advantage of the water cooler in the room. And they are asking for a PDF file of the handouts in advance so they can put them on the website or their internal intranet (rather than having stacks of paper at the conference). Many of my clients are going paperless or trying to go paperless in their conferences.

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    Generation Map – Insight into leading and managing four generations

    September 6th, 2008

    By Michelle Dagnino

    The workplace is changing in ways not due entirely to the introduction of new technology or new philosophies of management. The workforce itself is changing, as four generations of workers sit side by side in the workplace – the first time in modern history, and harking back to pioneer days where homesteading families laboured side by side building their future.

    Most companies today have an abundant mixture of generations within their workplace. With each emerging generation comes a new attitude, work ethic, life experience and set of goals. Managing a workplace with the generational diversity that we are seeing today presents its own very unique challenges.

    Focusing on the generational demographics in your organization is an essential part of planning for the future. To effectively manage the workplace, leaders must understand each of these generations, what brings out the best in them, what each generation requires in the workplace to perform at their highest levels, what their expectations are and how they interact with those around them.

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